Processing time takes up to 5 business days, standard shipping takes 3-5 days and 10-14 business days for wigs. Holidays or weekends don’t count as business days. Fayvn Collection is currently ran by one person, so please be very patient with your orders and allow 4-10 business days on sale orders to be processed and shipped. All orders placed after 5pm EST will be processed the next business day.
All orders are shipped with USPS and will require SIGNATURE CONFIRMATION. It is the customer’s responsibility to arrange for package pick-up, if necessary.
PLEASE CHECK THE ADDRESS INFORMATION ON YOUR ORDER. MAKE SURE YOU HAVE INCLUDED ALL THE INFORMATION NEEDED TO DELIVER YOUR PACKAGE.
Business Hours Monday – Friday: 10am – 7pm
RETURNS AND REFUNDS
Due to sanitary reasons ALL SALES ARE FINAL
We don’t offer returns or exchanges unless there is a mistake on our behalf, we will make the changes to correct it immediately
For incorrect order(s), Contact us within 24 hours of receiving your package at Fayvnhair@gmail.com
